Booking your move
We suggest scheduling your move at least 2 weeks in advance to ensure availability for your move date.
For all our moves we require a $1 booking fee to secure your date on the calendar. Lease Layovers have a $200 booking fee that covers all travel time and truck costs.
We use a combination of stretch wrap and professional moving pads to help prevent dings and dents. In the truck, everything will be strapped in nice and snug.
All moves come with a .60 cents/pound coverage, but we also offer additional protection plans. If anything is damaged during your move, please reach out to our customer service team and we will open a claim for you.
As long as the weather is not severe, we will be comfortable continuing the job. We will, of course, do our best to keep everything nice and dry so your items don’t get soaked.
We use 16’ and 26’ box trucks. Based on the inventory, we will be able to determine the size and the number of trucks needed to complete your move.
Absolutely we are!
We can definitely move pianos. Just let us know beforehand so we can make sure we bring the proper tools and labor.
As long as the bed frame is simple and easy to dismantle, we have no problem doing so. However, if the bed has a lot of nuts and bolts and requires extensive assembly, such as a platform bed, we ask that the customer have that disassembled and ready to go when the mover arrive. This is to ensure that we can save you money by saving you time on your move.
Payment and Billing
If customer wishes to cancel a move, they must do so 7 days prior to scheduled move in order to avoid a cancellation fee.
Yes! If your closing date changes, or just need to move a different day we'd be happy to accommodate as long as our availability allows. We do ask you to reschedule your move at least 48 hours in advance to avoid a rescheduling fee.
We accept check and all credit cards.
The clock starts when we leave our warehouse and stops when we return. We have a 2 hour minimum and after that we bill in 15 minute increments.
Hours are updated at the end of your move, and a mover will have you pay at the end of your move using our Mover's App with the card on file.
You can give the movers cash directly, or tip through the Mover's App when you are checking out on site. The tip amount selected will be dispersed evenly between the movers on your job.